Verify An Expired MePay Verification

As part of increased security measures, if you have already activated MePay, you must verify your bank account.

You will have 30 days from 19/09/2023 to verify your current bank account details, during which you can continue using MePay to make payments. If you miss this deadline, you must update and re-verify your bank account before using MePay again.

1. On the home screen of the PropertyMe App, you will see a "MePay verification expired" card. Tap Update Bank Account Details.
   
2. You will be taken to the Bank Account settings screen. Re-enter your bank account details.
   
3. Tap the first checkbox to agree to $1.00 being deducted from your account for verification purposes.
   • This is required so we can verify that you have access to the bank account that you wish to deduct your payments from.
4. Tap the second checkbox to confirm that you are authorised to submit direct debit instructions for this bank account and that you agree to the MePay Product Disclosure Statement.
5. Tap Update to continue.
   
   
6. Check your bank account for the $1 direct debit and make a note of the number in the reference.
   • The screenshot below is an example of what the reference can look like. Do not enter the numbers in this screenshot.
     
     
7. Return to the Home screen of the PropertyMe App, and enter the number in the "Verify your MePay bank account" card.