Change Of Email And Payment Method Sensitive Alerts | Web Access (Owner)

At PropertyMe, we take the security of our customers' data seriously. One process we have implemented to ensure this security is transparency concerning data updates. An email alert will be sent immediately whenever a Property Manager changes your email address or payment method in PropertyMe.

This article provides examples of the two alert emails you will receive.

"Changes to your email address" - Email Sensitive Change Alert

Whenever a Property Manager changes your email address in PropertyMe, you will receive an email from us (noreply@propertyme.com) with the subject line "Changes to your email address".

The email will state the contact record and agency this is concerning, the original email address, and the address to which it was changed.

• If you requested this change, feel free to disregard this email.
• If you did not request this change or the change is incorrect, you must contact the agency directly to resolve the error.

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"! Changes to your payment details" - Payment Method Sensitive Change Alert

Whenever a Property Manager changes your email address in PropertyMe, we will email you (noreply@propertyme.com) with the subject line "! Changes to your payment details."

The email will state the contact record and agency this is concerning.

• If you requested this change, feel free to disregard this email.
• You must contact the agency directly to resolve the error if you did not request this change.

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