When you choose to delete your PropertyMe account, the account and its associated credentials will be permanently removed. This means that you won't be able to log in to the PropertyMe Tenant app or PropertyMe Web Access using the deleted account credentials.
However, it's important to note that deleting your PropertyMe account does not delete data your agent has stored related to the property you are renting, e.g., rent or invoice payments, maintenance requests, inspections, and legal documents.
Your agent is required to retain these details of your rental history for ongoing management of your tenancy and potentially for taxation purposes.
- Click the three white lines.
- Click Profile.
- Click Delete Account. A pop-up will appear.
- Enter "delete me" (without the "").
- Click Delete.
Using MePay?
If you have used MePay at any point, you will not be able to delete your Tenant Access account.