Log In To Your Tenant Access Account

In This Article Log In Process

Troubleshooting The email or password entered wasn't recognised. Try again or reset your password. Haven't created an account yet? Forgot your password? Tenant Access shows no tenancies Stuck on the Profile Screen Stuck on the User Profile Screen

 

Log In Process

1. Go to my.propertyme.com.
2. Enter your login details.
3. Click Login.

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Troubleshooting

The email or password entered wasn't recognised. Try again or reset your password.

1. Double-check that you have entered your email address and password correctly.
   • Forgot your password?
     See Change Your Password for steps.
     
     
   • Haven't created an account yet?
     See Sign Up For Tenant Access for steps.

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Haven't created an account yet?

See Sign Up For Tenant Access for steps.

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Forgot your password?

See Change Your Password for steps.

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Tenant Access shows no tenancies

See Add A Property (Can't See My Properties) for steps.

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Stuck on the Profile Screen

• Click the three white lines in the top right corner.
• Click Home.

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Stuck on the User Profile Screen

If you are on a screen that states:

• "User profile
  Manage your PropertyMe account profile"

Enter my.propertyme.com in the URL bar to return to the Client Access screen.

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