Two Factor Authentication (2FA) works by adding an extra layer of security to your internet-based account by requesting a code from another device to permit entry. You can enable this setting via your Client Access.
When Two Factor Authentication (2FA) is enabled, you will receive a prompt from time to time, asking you to enter a six-digit code.
STEP 1
Click on the three white lines in the top right corner of the page then click on Profile.
STEP 2
Click on the Edit button on the top left corner of the page.
STEP 3
On the profile page, click on Security.
STEP 4
Expand the view for Login Details by clicking on the + sign.
STEP 5
Click on Enable and follow the prompts.
STEP 6
Enter your password.
STEP 7
If you haven't already, install an authentication app from the App Store or Play Store. Once you have the app installed, click on Yes, Ready to Scan the Code.
STEP 8
Scan the QR code with the authenticator app. This will generate a 6 digit code, enter this 6 digit code into the right field and click Connect App
STEP 9
You will be provided with a list of 10 emergency codes to use in case you have lost your phone or the battery is flat.
Make sure to note down or take a screenshot of these codes.
Each code can only be used once. Keep these codes in a safe place.