Contact Your Agent/Property Manager | PropertyMe Mobile App (Tenant)

This article covers the three methods available within the PropertyMe Mobile App to contact your agent/property manager:

• Call
• Email
• Chat (instant messaging)

Call

1. Tap "Manage by" on the topmost card.
   
2. Tap Agent.
3. Tap the phone number.
   
4. Follow your mobile device's prompts to call the selected number.

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Email

1. From the Home screen, tap Contact Agent on the top card.
   
2. The email app on your device will automatically open.
   • If this is your first time using this feature, you may be prompted to select an email app.
3. Type out and send the email as usual.

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Chat

1. On the navigation bar at the bottom of the screen, tap Chat.
   
   
   • If you see an orange dot next to the chat icon, you have a new chat message from the agency.
2. Tap the required message thread.
   
3. Type out your message.
4. Tap the right-facing arrow to send.
   

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