At PropertyMe, we take the security of our customers' data seriously. Part of the processes we have implemented to ensure this security is transparency concerning updates made to data. An email alert will be sent immediately whenever a Property Manager changes your email address or payment method in PropertyMe.
This article provides examples of the two alert emails you will receive.
In This Article"Changes to your email address" - Email Sensitive Change Alert "! Changes to your payment details" - Payment Method Sensitive Change Alert |
"Changes to your email address" - Email Sensitive Change Alert
Whenever a Property Manager changes your email address in PropertyMe, you will receive an email from us (noreply@propertyme.com) with the subject line "Changes to your email address".
The email will state the contact record and agency this concerns, the original email address, and what the address was changed to.
If you requested this change, feel free to disregard this email.
If you did not request this change, or if you did request the change but the Property Manager entered the new email address incorrectly, you must contact them directly to resolve the error.
- Your Property Manager's contact details can be found via the Client Access webpage or the Tenant Mobile App.
"! Changes to your payment details" - Payment Method Sensitive Change Alert
Whenever a Property Manager changes your email address in PropertyMe, you will receive an email from us (noreply@propertyme.com) with the subject line "! Changes to your payment details".
The email will state the contact record and agency this concerns.
If you requested this change, feel free to disregard this email.
If you did not request this change, you must contact them directly to resolve the error.
- Your Property Manager's contact details can be found via the Client Access webpage or the Tenant Mobile App.