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Create Or Update An ApplySafe Profile | Web Access (Tenant)

Applying for a rental property often means supplying the same personal, employment and rental history details over and over. Your ApplySafe profile stores this information in Client Access, so your details are ready to go and you spend less time filling out forms each time you apply.

Your ApplySafe profile can’t be set up in advance. The option to create or update it appears only after you’ve submitted an application, so you’ll need to complete at least one application first. Each section of the profile, such as Personal Information, Employment or Rental History, is saved separately, which is why it’s important to click Update before moving on to the next section so none of your details are lost.

This article will guide you through submitting an application, creating or updating your ApplySafe profile when prompted, and what information each section asks for.

 

We recommend setting up two-factor authentication (2FA) on your Client Access account for additional security.

See Enabling Two Factor Authentication (2FA) | Web Access (Tenant) for steps.

 

  1. Create or log in to your Client Access.
  2. On the side menu, click ApplySafe.
    Click ApplySafe.png
  3. Click ApplySafe Profile at the top of the screen.
Personal Information
  1. On the left-hand side of the screen, click Personal Information.
  2. Fill in the following details:
    • First name
    • Last name
    • Email
    • Mobile number
    • Current address
    • Date of birth
  3. Scroll down until you see the Select Files button.
  4. Click Select Files.
  5. Follow your device's prompts to upload "proof of identity" documentation.
  6. Click Update.
Income
  1. On the left-hand side of the screen, click Income.
  2. Click Select Files.
  3. Follow your device's prompts to upload "proof of income" documentation.
  4. Click Update.
Employment - Currently Employed
  1. On the left-hand side of the screen, click Employment.
  2. Click the checkbox against "I am currently employed".
  3. Fill in the following details as required:
    • Current employer
    • Job title
    • Length of employment (years and months)
    • Gross weekly income
    • Net weekly income
    • Employer contact name
    • Employer's email
    • Employer's phone number
    • Employer address
       
  4. Click Update.
Employment - Not Currently Employed
  1. On the left-hand side of the screen, click Employment.
  2. Untick the checkbox against "I am currently employed".
  3. Fill in the following details as required:
    • Most recent employer name
    • Net weekly income
    • Employer address
    • Date most recent employment ended
       
  4. Click Update.
Rental History
  1. On the left-hand side of the screen, click Rental History.
  2. Select whether the property was a Rental or Non-Rental.
  3. Confirm if this is your current property.
    • Yes: Tick the checkbox against "Current property".
    • No: Untick the checkbox against "Current property".
       
  4. Fill out the property details:
    • Address
    • Rental/Non-Rental period (start and end date)
    • Property manager's name (Rental only)
    • Property manager's email (Rental only)
    • Property manager's phone number (Rental only)
    • Details of living arrangements (Non-Rental only)
       
  5. Confirm whether you need to enter a second property.
    • Yes: Click "Add a Second Property".
    • No: Skip to step 7.
       
  6. Repeat steps 3 - 4.
  7. Click Update.
References
  1. On the left-hand side of the screen, click References.
  2. Fill out the details for both references:
    • Name
    • Phone number
    • Email
    • Relationship to you
    • Other relevant information
       
  3. Click Update.
Additional Details - Pets
  1. On the left-hand side of the screen, click Additional Details.
  2. Click the checkbox against "I intend to keep pets at the premises".
  3. Fill in the following details:
    • Number of pets
    • Types of pets
    • Other information about any pets
  4. Click Select Files.
  5. Follow your device's prompts to upload any photos or additional documents.
  6. Click Update.
Additional Details - Vehicles
  1. On the left-hand side of the screen, click Additional Details.
    Click Additional Details.png
  2. Click the checkbox against "I intend to keep vehicles at the premises".
  3. Click the Select field.
  4. Select the vehicle type from the dropdown.
  5. Enter the total number of vehicles of that type.
  6. Confirm whether you need to enter a second property.
    • Yes: Click "Add another Vehicle".
    • No: Skip to step 8.
       
  7. Repeat steps 3 - 5.
  8. Click Update.
Additional Details - Additional Comments
  1. On the left-hand side of the screen, click Additional Details.
    Click Additional Details.png
  2. Enter any additional comments.
  3. Click Update.