Log In To Your Tenant Access Account | PropertyMe Mobile App (Tenant)

Log In Process

1. Open the PropertyMe Mobile App.
   • Don't have the PropertyMe Mobile App yet? Download for free from the Google Play Store or the Apple App Store.
   • The app is compatible with the following is compatible with devices that support the following Operating Systems.
     • iPhone/iPod Touch
       iOS 15 or later (excluding iOS 17 as this OS is no longer supported by Apple).
     • iPad
       IPadOS 18 or later
     • Android
       Android 14 and up
        
       • You may be able to use the app on older operating systems, however, if your device is no longer being supported by the manufacturer, and no longer receiving updates, you may not be able to access the mobile app, as the device is not supported.
          
       • If your device can no longer support the app, you can still access Client Access via the web browser at my.propertyme.com. 
         
          
2. Tap Log In.
   
3. Enter your login details.
4. Tap Log In.
   

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Troubleshooting

The email or password entered wasn't recognised.

1. Double-check that you have entered your email address and password correctly.
   • Forgot your password?
     See Reset / Change Your Password for steps.
   • Haven't created an account yet?
     See Sign Up For Tenant Access (Via PropertyMe App) for steps.

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Haven't created an account yet?

See Sign Up For Tenant Access (Via PropertyMe App) for steps.

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Forgot your password?

See Reset / Change Your Password for steps.

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Tenant Access shows no properties.

See Add A Property (Can't See My Properties / Tenancies) for steps.

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