Client Access is designed to display your historical and current information. In this case, as the agency is no longer in business, if you want the property removed, you will need to delete your account and sign up again, declining the invitation for the property you wish to remove.
- This will completely remove all information and documentation for that property.
Delete Your Tenant Access Account | Web Access (Tenant)
Sign Up For Tenant Access | Web Access (Tenant)
PropertyMe staff do not have the ability to make changes to a user's account, including what shows in a user's Client Portal.