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Add Multiple Properties To Your Account (Can't See My Properties) | PropertyMe Mobile App (Owner)

  1. Ensure All Agencies Have The Same Email Address As Your Primary Address
    1. Contact each Agency and request that they update your primary email address to the one you currently use to log in.
    2. Once you have received confirmation that the email address has been updated, log in as usual
    3. Once you log in, you should see a prompt to accept an invitation to view the property.
       
  2. Request Your Property Be Re-Linked To Your Account
    If you have confirmed the email address is correct but do not see the invitation prompt for the missing properties when you log in, that means it has either been declined previously or expired.
    1. Contact each Agency associated with each missing property and request that they re-link the property so the invitation can be resent.
    2. Once you confirm this has been actioned, log in to accept the invitation.
      • For security reasons, we cannot make any changes to their account, so we cannot take action on your behalf.

         
  • Issues With Re-Linking The Property
    If the Agency is having issues with re-linking the property (unsure of how to action it or has actioned it, but the invite prompt is not appearing for you, etc.), the Agency must contact support directly so we can investigate and assist further.