Caitlin
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Articles
Recent activity by Caitlin-
Add A Property (Can't See My Properties / Tenancies) | PropertyMe Mobile App (Tenant)
Ensure The Agency Has The Same Email Address As Your Primary Address. Whenever a new property is connected to your details within an agency's account, you will be prompted with an invite the nex...
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MePay Has Been Deactivated | PropertyMe Mobile App (Tenant)
If your access to MePay has been deactivated, please contact your agent to discuss re-activating it. For security reasons, PropertyMe staff members cannot make any changes to a user's account as t...
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Reset Two-Factor Authentication With A Recovery Phone | PropertyMe Mobile App (Tenant)
In This Article Logging In Using The SMS Code Resetting The Authentication Logging In Using The SMS Code Open the PropertyMe Mobile App. Tap Log In. Enter your login details. Ta...
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Switch Between Tenancies | PropertyMe Mobile App (Tenant)
At the top of the screen, tap the property address.Select the card for the other tenancy to switch to.
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Change Automated MePay Payment Schedule | PropertyMe Mobile App (Tenant)
From the Home screen, tap Manage. Under Payment Schedules, tap the property. Tap Customised against Rent or Invoice as needed (if not already selected). Update the amount, frequency and start an...
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Disable Automated MePay Payments | Web Access (Tenant)
This article will explain how you can disable automated MePay payments via the PropertyMe Client Access web access.The screens you see will depend on the PropertyMe plan your property manager’s age...
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"street number must not be empty" MePay Error | PropertyMe Mobile App (Tenant)
If you get the "street number must not be empty" error when setting up MePay, this is due the property address having been entered incorrectly on the property manager's end. There are two ways to r...
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Reset Two-Factor Authentication With A Recovery Code | Web Access (Tenant)
In This Article Logging In Using A Recovery Code Resetting The Authentication Logging In Using A Recovery Code Go to my.propertyme.com. Enter your login details. Click Log In. Cli...
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Not Receiving Emails From Agent Or PropertyMe | PropertyMe Mobile App (Tenant)
In This Article Emails From Agent/Property Manager Your Agent/Property Manager Has The Incorrect Email Address Your Email Provider Has Blocked The Emails From Your Agent/Property Manager Emails...
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Update Bank Account Details In MePay | PropertyMe Mobile App (Tenant)
This article will explain how you can update your bank details in the Payment Settings via the PropertyMe Mobile App.The screens you see will depend on the PropertyMe plan your property manager’s a...