Caitlin
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Articles
Recent activity by Caitlin-
Change Your Email Address | Web Access (Owner)
Contact your agent with your request for a change of email address (your agent must action this on your behalf). Your agent will then connect your new email address to your properties, and they w...
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Check The Status Of Your Maintenance Requests | Web Access (Tenant)
On the Home page, any jobs with a current status are listed in the Up Next Feed. If you need to submit a new maintenance request, please see the article linked here. Status of Maintenance J...
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Submit A Maintenance Request | Web Access (Tenant)
Click Request Maintenance in the top right corner.Enter a summary of the request.Enter a description of the request.Click "Select an image" or drag and drop an image to upload it against the job.Fo...
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Access Your Transaction History | Web Access (Tenant)
In This Article Accessing Your Transaction History Financials List Overview Individual Payment Overview Accessing Your Transaction History On the side menu, click Financials. On the n...
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Log In To Your Tenant Access Account | PropertyMe Mobile App (Tenant)
In This Article Log In Process Troubleshooting Log In Process Open the PropertyMe Mobile App. Don't have the PropertyMe Mobile App yet? Download for free from the Google Play Store or the Apple A...
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Log In To Your Tenant Access Account | Web Access (Tenant)
In This Article Log In Process Troubleshooting Log In Process Go to my.propertyme.com. Enter your login details. Click Log In. Back to top ^ Troubleshooting The email or passwo...
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Verify Your Bank Account Details For MePay | PropertyMe Mobile App (Tenant)
On the Home screen of the PropertyMe App, Tap Request New Transaction against the "Verify your MePay bank account" card. You will see a confirmation popup. Tap on Continue. Log into your bank ap...
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Check The Status Of Your Maintenance Requests | PropertyMe Mobile App (Tenant)
You can track the status of your maintenance requests from the Home screen under Up Next.The job will show one of the following statuses:Pending: Your request has been submitted and is awaiting acc...
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Access Tenancy Information | PropertyMe Mobile App (Tenant)
From the Home screen, tap More on the top card. Tap Property Info. You will find the following information in the Tenancy Information section. Paid to: The end date of the most recent rental per...
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Contact Your Agent/Property Manager | Web Access (Owner)
In This Article Call/Text Email Chat (Instant Messaging) Call/Text On the side menu, click Home. On the right-hand side of the screen, click Contact. Any numbers the agent has entered ...