Caitlin
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Articles
Recent activity by Caitlin-
Change Your Password | PropertyMe Mobile App (Tenant)
From the login page within the app, tap Log In. Tap Forgot Password. Enter your email address Tap Send Me the Link. You will receive an email from us with a password reset link. Tap the link....
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Change Your Email Address | Web Access (Tenant)
Contact your property manager with your request for a change of email address (your agent must action this on your behalf). If you used MePay against your old email, ask your property manager t...
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Not Receiving Password Reset Email | PropertyMe Mobile App (Tenant)
If you are not receiving the password reset email, the two most likely reasons are: You haven't signed up for Client Access yetIf this is your first time logging in, you need to sign up for Client...
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Update Bank Account Details In MePay | Web Access (Tenant)
This article will explain how you can update your bank details in the Payment Settings via the PropertyMe Client Access web version.The screens you see will depend on the PropertyMe plan your prope...
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Enable Automated Rent And Invoice Payments Using MePay | PropertyMe Mobile App (Tenant)
Automated payments (direct debits) deduct the total amount due at the time the payment is scheduled to be taken. This may not suit your purposes if you are in a shared tenancy, as automation can on...
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Authentication Issues | PropertyMe Mobile App (Tenant)
In This Article Invalid Code Error Set Up 2FA But Only Received One Code, I Can't Log In Anymore No Longer Have Access To The Device With The Authentication Codes Invalid Code Error...
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Change Your Automated MePay Payment Schedule | Web Access (Tenant)
In This Article Set Up The Automation Automatic Vs Custom Rent Payment Automation Set Up The Automation On the side menu, click Home. On the right side of the screen, click Automatic Paym...
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Disable Automated MePay Payments | PropertyMe Mobile App (Tenant)
This article will explain how you can disable automated MePay payments via the PropertyMe Mobile App.The screens you see will depend on the PropertyMe plan your property manager’s agency uses. We’l...
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Not Receiving Password Reset Email | Web Access (Tenant)
If you are not receiving the password reset email, the two most likely reasons are: You haven't signed up for Client Access yetIf this is your first time logging in, you need to sign up for Client...
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Reset Two-Factor Authentication With A Recovery Code | PropertyMe Mobile App (Tenant)
In This Article Logging In Using A Recovery Code Resetting The Authentication Logging In Using A Recovery Code Open the PropertyMe Mobile App. Tap Log In. Enter your login detai...